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Touring Holiday Terms and Conditions
Self Catering Terms and Conditions
Polmanter is a family park, catering for touring caravans, trailer tents, tents, motorhomes and self catered guests. Our guests’ enjoyment and safety always comes first and for this reason we ask you to read our terms and conditions before making a booking.
We will aim to ensure that The Stable Bar and Restaurant, and swimming pool will be open from the end of May to mid-September. We’ll take every effort not to, but we may need to make alterations to or withdraw certain facilities to ensure guest safety, following risk assessment, government and local authority guidance. No refunds or discounts will be offered in this circumstance.
Please contact our reception team for additional low season availability (including Easter weekend) or detailed opening dates/times for the Stable Bar.
From Saturday 15th July to Friday 25th August 2023 can only be made to arrive/depart on a Friday, Saturday or Sunday, for a minimum of seven nights. Advance bookings made at other times should be for a minimum of three nights.
We cater for families and couples, and we cannot accept bookings from all-male or all- female parties of three or more, (unless this comprises of couples). We may turn down any booking we don’t feel is appropriate for our environment.
To book:
• Use our easy online booking service
• Call us on 01736 795640 to pay by credit/debit card (not American Express)
The person making the booking is responsible for it and warrants that they are over 18 years of age and that the party will contain six people or fewer.
is with Polmanter Ltd, Polmanter Touring Park, Halsetown, St Ives, Cornwall TR26 3LX.
A contract exists as soon as you have paid a non-refundable deposit of £50 per week or part week and we have issued our confirmation email / letter. We recommend that you check this carefully to make sure that it reflects your wishes. If you notice any discrepancies, please let us know within seven days (or 24 hours if your holiday is due to start within 14 days).
The terms outlined in this contract do not affect your statutory rights.
The price of your holiday includes VAT.
Once your booking is made, the price of your holiday will not change unless your requirements change. The deposit is non-transferable, and comprises of a booking fee and reservation fee.
We ask that the balance of your holiday be paid at least 42 days (six weeks) before the start date. This applies to all holidays and no reminders are sent out. If your balance isn’t received in time, your holiday could be cancelled and your deposit lost. We are unable to transfer holidays to another person or year.
Please see our full Terms and Conditions above, or click here for a summary of our Holiday Protection Plan for Touring Park guests.
Regretfully, we are unable to offer this plan to Self Catering guests, and strongly recommend you take out travel insurance to offer financial protection in the event that you need to cancel.
Polmanter is a family park, catering for touring caravans, trailer tents, tents, motorhomes and self catered guests. Our guests’ enjoyment and safety always comes first and for this reason we ask you to read our terms and conditions before making a booking.
We will aim to ensure that The Stable Bar and Restaurant, and swimming pool will be open from the end of May to mid-September. We’ll take every effort not to, but we may need to make alterations to or withdraw certain facilities to ensure guest safety, following risk assessment, government and local authority guidance. No refunds or discounts will be offered in this circumstance.
Please contact our reception team for additional low season availability (including Easter weekend) or detailed opening dates/times for the Stable Bar.
From Saturday 15th July to Friday 25th August 2023 can only be made to arrive/depart on a Friday, Saturday or Sunday, for a minimum of seven nights. Advance bookings made at other times should be for a minimum of three nights.
We cater for families and couples, and we cannot accept bookings from all-male or all- female parties of three or more, (unless this comprises of couples). We may turn down any booking we don’t feel is appropriate for our environment.
To book:
• Use our easy online booking service
• Call us on 01736 795640 to pay by credit/debit card (not American Express)
The person making the booking is responsible for it and warrants that they are over 18 years of age and that the party will contain six people or fewer.
is with Polmanter Ltd, Polmanter Touring Park, Halsetown, St Ives, Cornwall TR26 3LX.
A contract exists as soon as you have paid a non-refundable deposit of £50 per week or part week and we have issued our confirmation email / letter. We recommend that you check this carefully to make sure that it reflects your wishes. If you notice any discrepancies, please let us know within seven days (or 24 hours if your holiday is due to start within 14 days).
The terms outlined in this contract do not affect your statutory rights.
The price of your holiday includes VAT.
Once your booking is made, the price of your holiday will not change unless your requirements change. The deposit is non-transferable, and comprises of a booking fee and reservation fee.
We ask that the balance of your holiday be paid at least 42 days (six weeks) before the start date. This applies to all holidays and no reminders are sent out. If your balance isn’t received in time, your holiday could be cancelled and your deposit lost. We are unable to transfer holidays to another person or year.
Please see our full Terms and Conditions above, or click here for a summary of our Holiday Protection Plan for Touring Park guests.
Regretfully, we are unable to offer this plan to Self Catering guests, and strongly recommend you take out travel insurance to offer financial protection in the event that you need to cancel.
+44(0)1736 795640
reception@polmanter.com
Polmanter Touring Park
St Ives, Cornwall TR26 3LX
Download our touring terms & conditions