Question 1

How far are the properties from the main park facilities?

Accepted Answer

Self-catering properties Senara, Kerenza and Demelza are conveniently located on site, adjacent to the main park facilities including the shop, swimming pool and restaurant, Morwenna cottage is situated near the entrance to the site, less 200-250m walk to these facilities.

Question 2

Can I request a travel cot or high chair for young children?

Accepted Answer

Sarah and Beth

Question 3

Can I choose a specific pitch?

Accepted Answer

Yes, you can. Have a look at our website and contact us to reserve it – although of course, it depends on that pitch’s availability. We’ll always try to make sure you get your perfect pitch, or one very like it – please help us out by booking well in advance. If you’ve stayed with us before and want the same pitch, don’t worry if you can’t remember which exact one it was. Simply contact us and we can help, as we have booking records going back several years. If you have a particular request, such as a specific pitch, but without electricity, water or drainage; or you’d like different types of pitches close to each other (you may prefer unserviced grass, while your companions want a hardstanding pitch, for example), again please get in touch, and we’ll try to find you pitches as close to each other as possible.

Question 4

When can I book for 2026?

Accepted Answer

Bookings for 2025 will open at 9am on Wednesday the 3rd of July at 9am. You can book online, by phone or in person. We will answer calls as quickly as possible, but the lines do get very busy, and we recommend booking online as the quickest and clearest way to check availability and secure your pitch for peak periods.

Question 5

Example FAQ 10

Accepted Answer

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Question 6

Example FAQ 9

Accepted Answer

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Question 7

Do the properties have private outdoor spaces or views?

Accepted Answer

Each property has its own outdoor space, ranging from a small patio area, through to a larger garden with hot tub and barbecue area. See individual property descriptions or contact us for more details.

Question 8

Is there parking available for self-catering guests?

Accepted Answer

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Question 9

Are the kitchens fully equipped for cooking?

Accepted Answer

Yes, all kitchens are fully equipped with an oven, hob, fridge, microwave, and essential cookware. Please chat to us if you have specific requirements.

Question 10

Is linen and bedding provided in the accommodations?

Accepted Answer

Yes, we provide linen, bedding and towels.

Question 11

What amenities are included in the self-catering accommodation?

Accepted Answer

Each property includes a fully equipped kitchens, cosy living areas, modern bathrooms, luxurious Hypnos mattresses, smart TVs, laundry facilities, and free Wi-Fi.

Question 12

Are the self-catering properties dog-friendly?

Accepted Answer

Yes, we currently accept up to 2 dogs in each of our 4 self-catering properties. An extra charge per dog applies.

Question 13

How many people can your properties accommodate?

Accepted Answer

Our properties can accommodate between 2 and 6 guests, depending on the size and type of accommodation.

Question 14

What self-catering accommodations are available?

Accepted Answer

We offer a range of luxury self-catering properties, including spacious cottages Senara and Morwenna, and apartments Kerenza and Demelza.

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Monthly Archives: November 2017

Cornwall Tourism Awards – gold success for Polmanter!

Our latest project…